Footwear Fit Process

We will be paying special attention to each customer's needs to fit the right shoe. The Footwear FIT Process helps us do just that.

Using our exclusive Footwear Fit Process, our Fleet Feet team members guide runners and walkers through an extensive fitting process that ensures a proper fit. Below is a step by step walk through the process that we use to make sure you are fitted into the best shoes for you. No appointment is necessary, but please allow extra time when you come in to get fitted.

Step One: Welcome and Explanation of the Personal Fit. Process
Every process has a beginning point, fitting our customers begins with "hello" and an explanation of the Personal Fit Process.

Step Two: Getting to Know You
We take time to ask questions about your current activity, such as how often you run walk, how far and if you have a goal in mind. We also discuss any existing or past injuries and talk about the footwear you currently use.

Step Three: Measurement
Several measurements of each foot help us determine proper sizing. We measure your feet both unweighted (seated) and weighted (standing) measurements as well as different point-to-point measurements for your personalized Fit process.

We aren't doctors and don't pretend to be, but we will take a look at your feet for signs that will help us fit you properly and determine any special needs that you might have.

Step Four: Gait Analysis
We'll bring out a test shoe and observe as you run or walk a short distance. This helps us understand how you move and the biomechanics of your gait.

Step Five: Fitting and Recommendations
Based on our findings, we will bring out the shoes that may work best for you. We'll carefully inspect the fit and watch as you run or walk in each shoe. We'll discuss the options, provide you with our recommendations and answer any questions.

Step Six: The Decision
This one is all you since you are the only person who knows how the shoes actually feel.

Step Seven: Completing the Process
Now that you've made a decision, we'll talk about how to properly care for your new shoes, help with any other product needs you may have and make sure you're ready to get the best results!